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The 4 I’s you need to know for optimal storytelling

In her TEDxUniMelb Talk “Why storytelling is so powerful in the digital era,” communications specialist Ashley Fell explains that in this evolving digital era characterized as the “great screen age,” visual storytelling has become more important than ever.

As screen-time increases and attention spans decrease, it is becoming vital to appeal to the visual mind. In fact, our brain responds to, and processes visuals, a whopping 60,000 times faster than text. Because of this, Fell argues that the way to effectively communicate a message or information which can be productively processed by the brain is to use principles of good storytelling.

For Fell, an engaging story, no matter what the medium, includes the four I’s – good stories create interest, they also instruct, involve and inspire us.

Let’s take a closer look at each:

  1. Interest – a good story succeeds at maintaining our attention, such as through a good story arc with a rise in tension. We become invested in the action and want to know what happens, how the tension is resolved.
  2. Instruct – for a story to have meaning, there has to be some sort of value for the listener which can present itself in the form of a ‘how to,’ ‘lesson learned’ or moral of the story each of which provide a teachable moment that will often be what the audience will remember when the story ends.
  3. Involve – making someone feel they are a part of the story gives them a stake in the story itself. Thus, the audience goes from a passive, listening role to an active, participatory one.  
  4. Inspire – when a story can create an emotional response from the listener, it succeeds in being more relatable and thus memorable. This is what Fell describes as connecting our minds and hearts. People probably won’t remember your words but they will remember the emotion those words brought out.

“[A good story] connects not just with the eyes of the head but with the eyes of the heart.”

– Ashley Fell, TEDxUniMelb

In closing, remember that stories are visual even without the use of pictures, so choose not only your visuals but your words wisely!

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Storytelling For Your Brand

Storytelling for your brand is key to developing a relationship with your audience and potential customers. The emotions you portray and the image you establish in the mind of your audience affects their perception of your brand and products, and their decision to purchase. But how do you tell your brand’s story and create these emotions? There are five elements that should be included in your story.

Setting

This is your opportunity to set up the story and explain to the audience what your products do, when they are used and most needed and any features they have. This part of the story is really like a show and tell, where the audience gets to see the products in all their glory.

Character

Think of your product as a character in the story you are trying to tell but your audience is the main character. How does your product support the main character? How does it fit in to the main character’s story? Shifting our thinking, to how our product plays a role in the life of a customer, will help develop the remaining elements in your story.

Plot

Customers need a reason to spend their hard-earned money. Set up a problem or issue that is common among your brand’s customers. Maybe your customers didn’t even know this was a problem. But guess what? You have the answer.

Conflict

Now that we have a problem, show that you understand your customer and their needs. Create a fire and make your product the hero. This is an opportunity to show your product in action and how it can be the hero in your customers’ story.

Arc

The arc in a story creates a rise in tension, a climax and an ending. The arc adds the drama to the story and helps develop the emotion and feeling in the story. Every part of the arc is equally important to creating a story that customers become emotionally invested in. The setup, the plot, the rise of conflict, the climax and the ending, together, equally, create a memorable story that will be associated with your products and your brand.

Memorable stories with emotion and a great arc are key to engaging with your customers and creating new customers. Great brand stories drive conversions. If people love your brand’s story, they are 55% more likely to buy your products in the future, 44% more likely to share your brand’s story and 15% more likely to buy immediately. Make sure to consider all the elements when you’re creating your brand’s story. Create a setting, make your product a character, find a problem, be the hero and present it in an arc to your audience. Now, go tell your story!

Looking for more social media marketing tips, follow me at focuspocus.ca

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Encanto is Pure Magic

Christmas Day 2021 was different.

Originally I was supposed to be lounging by a pool sipping on a margarita but when the Prime Minister announced that leisure travel wasn’t recommended, my plans changed. The trip was a gift to myself and my husband so we had no gifts to exchange nor did we have family nearby to create new plans with. It was a very disappointing change of pace and I needed comfort.

To cheer myself up on the blustery cold festive day, I decided to stream this “Encanto” movie everyone was raving about and I was not disappointed! At one point, I had the blankets pulled up to hide as tears streamed down my face. I was emotionally invested, toes were tapping to the tunes and I found a new favourite movie.

Encanto is a beautiful movie! The narrative isn’t a typical love story or a complicated romance but it does follow a good story spine as illustrated below:

Beginning:Introduced to the main character, Mirabel, and learn that she does not have a gift like the rest of her family members do
The Event:As her younger cousin is going for his gift ceremony, the house starts to crack.
Middle:Mirabel goes on a journey to try to heal the house by uncovering an old family curse brought on by Bruno (who no one talks about)
The Climax:The matriarch of the family founds out what Mirabel has been up to and the magic of the house ends, with the house in rambles.
End:Mirabel is able to mend the connection with matriarch of the family and in turn, magic is returned to the home through help of others.

It’s also filled with a wonderful narrative about:

  • People finding themselves and their role within the family
  • Relatable in the way characters are portrayed
  • Culture of the family
  • Normal struggles that many people have in reality (eg. older sibling feeling the weight on her shoulders, the beautiful sister feeling like she has to always be perfect.
  • Those sorts of feelings.

Relatability:

As a middle child and someone who became a bit of a “black sheep”, I really relate to the main character Mirabel. The feeling of a lack in belonging even though you know inside that you have potential for greatness. I also appreciate that isn’t a knight in shining armour who “rescues” her from the problems so Mirabel has to face the conflict and find resolutions by meaningful conversations with her family (including Bruno).

Story Writing Magic:

Yes, the house and characters are magical but the true magic is in the story writing and song lyric writing!

The tale is spun using the typical story spine with the main character Mirabel finding her way in her family as the person who doesn’t belong. She doesn’t have a gift like the rest of her family members and when she starts investigating, bad things start to happen and she is criticized by her grandmother for not behaving. Mirabel follows her heart, starts to ask questions and as she gleans clarity, the magical house falls apart completely. But in the falling apart, relationships are healed through honesty and connection. The family is able to put the house back together with the help of the non-magical townsfolk and the magic of Mirabel.

Copyright: Disney.com

The story is also supported through wonderful musical numbers written in a way to compliment the story and foreshadow conflict with other characters and explain emotions. Each song is filled with upbeat tempos and repeating words that instantly stick in your mind.

Review:

I recently rewatched the movie again and the emotional connection was even stronger. I still felt the same connection to the characters and I noticed even more nuances in the story watching it again.

There is true magic in sharing a story that connections millions of people across the world! Whether it touches their soul, pulls at their heart strings or helps little girls see themselves, it’s a beautiful accomplishment.

Encanto is going on my movie shelf to stay and revisit again and again!

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My foray into photography

In 2019, I started a community map project. I had sought the help of a friend who does beautiful photography to take pictures for the map. That year was a busy time for him and we kept rebooking. Before long I was running out of time.

I had planned sessions with the Community Leagues and the Castle Downs Recreation Society to add key places to the map and set up a few sessions in the YMCA lobby to catch community members and get a wider perspective of which routes they would like to see for walking. I was given large maps I could draw on, sticker and worksheets to sort out the information I was receiving. After looking through all the suggestions, I was able to take the most popular ideas.

Black and white photo of maps partly unrolled.

These are the large maps provided that I was able to use for consultations

I had a lot of the other work for the project already together, the write ups on the communities were done with the help of other community members, paths and significant points of interest were discussed through community engagements and now all that was really left were the photos. I needed to get all the pieces to the city who were putting it together quickly as they were looking at closing the project soon.

This is when I “forever” borrowed my sweetheart’s DSLR camera. My friend had made sure to inform me of what to set the camera on to get photos that had a large enough file to use for printing and my sweetheart quickly ran me through the basics of how to use his DSLR. Off I went with my fingers crossed.

It took me a few different days to go around the community and take the pictures I was looking for. At the time I was experiencing foot issues that limited the amount of time I felt comfortable on my feet. So I would head out after work, walk for a bit, drive to another area and sit for a bit before walking again. I took hundreds of photos in each spot, playing with the settings on the camera until something showed up in the little preview window that seemed clear.

I would arrive home as the sun went down, download the photos and start playing around with them. Out of all the photos, only a few of them were of decent quality. I picked the best and began playing with the exposure, vibrancy, and saturation. When I submitted the photos along with the rest of the project, the person who I had spoken to complimented the photos and was happy to see they were saved in a high enough resolution that they would be suitable for printing in this project. I was ecstatic. This fueled me to pick up the camera on a regular basis and improve my skill.

Looking back, seeing where I have come with my photo taking skills over the last few years, I am excited to see how much clearer my photos have become and how much better I have gotten with the manual setting. It’s amazing how much you can learn from doing.

Follow my Instagram @jen_annau to see my favourite shots and find out some of the stories behind the pics.

A dried autumn leaf next to a rock on a frozen lake
Autumn Leaf on Frozen Lake
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Elements of great digital storytelling

Storytelling has shifted overtime from word of mouth, to print and Shakespearean plays, to it’s most recent form in digital. Great digital stories contain these key elements that keep people engaged. See why great digital storytelling is so powerful.

Infographic. Why great digital storytelling is so powerful. In 1997 the amount of time spent on electronic media surpassed time spent interacting face to face. 90% of information transmitted to the brain is visual. They interest, instruct, involve, and inspire us. It also contains colour, picture and movement.
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Visual Storytelling for Businesses

Visual Language is a Powerful Tool for Storytelling in the World of Business

Visual language makes data easier to understand because our human brains process visuals 60,000 times faster than they do text. Science has known since 1921 that “a picture tells a thousand words.” Therefore, it makes sense that applying visual language storytelling in the business world will yield powerful results to help companies grow better.

My Story Arc

The story arc for my infographic is based on a blog about data visualization tools.  My infographic shows how businesses are empowered through data storytelling to grow revenues and concurrently reduce their investments of time, human resources, and dollars in operational processes.

The first step, or beginning, is to use visual data storytelling to free up staff hours by reducing time in meetings because the visuals are more quickly understood (1). The middle of the story arc is empowering managers to get real-time information directly through visual language driven platforms (2); this will reduce I.T. time on manually sourcing lagging data (3); management will be empowered with confidence of real-time data to make decisions faster (4). At the end, investment in tools for data visualization storytelling to inform business operations will have a positive return on investment (ROI) by a trackable dollar amount of reduced overhead (5).

Takeaways

One of my biggest takeaways is the importance of playing to our brain’s strengths so to speak. Not only does the human brain process visuals 60,000 times faster than  it does text, but 90% of the information that is transmitted to the brain is visual.  For all types of education or information transmission, whether in the business or personal context, we should first think about how we can use visual storytelling. And of course, the most effective solutions will involve digital. As we move forward, the opportunities for digital storytelling will be unlimited.

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Bob’s Burgers Live-Tweet

For my live-tweet, I chose the latest episode of Bob’s Burgers recently added on Disney+. As I said in my thread, it’s a show my family has watched since the pandemic lockdowns last year. I opened up with a casual call to read along to grab reader interest, establish the tone of my writing, and inform people what my thread would be about. I also included a thematically appropriate gif at the end for additional visual appeal.

It was challenging trying to actively use storytelling techniques during a live-tweet. It was important to provide active commentary that wasn’t just summarizing what was on the screen but also a story of how my family watches the show together. Ideally, during a live-tweet of a show or film, others are following along. At the same time, a live-tweet thread should provide enough engagement that a reader would want to follow along even without being able to watch.

To better achieve this, I tried to follow some of the storytelling principles we’ve learned to encourage engagement and the advice found in the articles by Gary Vaynerchuk and Nick Reese. I mixed “passion with practicality” by not being overly concerned with the episode plot summary and instead putting snippets of my live experience into my story. Structure was provided by my introduction where I also established the setting of it being a family watch after dinner. It continued with the body of my thread where I provided brief summaries with commentary and visual interest of supporting gifs. Then I established an ending with closing tweets describing what happened with my family after the show was over and one thanking the reader for joining us.

If I were to do this again, I would pick a longer show or film in order to give myself time to provide better commentary not only of what was happening onscreen but of what was going on in my head or my home. It would also give me more time to be aware of my writing and search for any interest-grabbing accompanying images or video. Overall, this was a great way to practice storytelling techniques and allow my family to be part of the experience.

Monday RUN DAY

It’s new, it’s thrilling, it’s sexy…it’s Monday RUN day! Documenting my first run of the week, this live tweet thread is a real-time account of the lead up to, and actual experience of, a non-runner’s lunch run.

Relating to your viewers

Despite the mundane topic, I wanted this thread to be relatable, suspenseful, and emotive, in order to create a compelling story. Who doesn’t dread exercise!? Will she make it through the run!? What’s going to happen next!? I crafted this thread along the lines of a thriller story like the ones we saw in our required readings; I wanted there to be some tension and suspense about what would happen next, but I also used humour to relate to readers, elicit emotion, and acknowledge the absurdity of turning such an ordinary activity into a topic worthy of being shared as a story.

Good storytelling

Using short sentences and writing how you speak lends to the authenticity of the live tweet, and it is effective in pulling the audience into the story, enticing them to keep reading. The pacing of short stories such as this one is essential to keeping readers engaged and invested in the events that are unfolding…it’s more like listening to a friend recounting an exciting incident than reading any type of literature! My story has a clear beginning (introducing the topic, telling the audience what to expect and creating anticipation with the first tweet), middle (the highs and lows of the run experience, as well as the tension created throughout), and end (completion of the run) and resolves with the protagonist having grown and changed in some way (professional runner, ready to tackle a marathon). I kept to the basic structure of the 8-point Story Arc, although with a Twitter story, I feel it’s unnecessary to introduce your protagonist and establish “stasis”. You can assume that your audience is roughly on the same page as you and jump right into the “trigger” or event that launches your story, subsequently taking them through the thrilling steps of your adventure.

Writing in this way is exciting and can be very expressive – the creativity that emerges when you are limited by word count and format is fascinating. As a writer, you must be able to very quickly reel your audience in and get them on your level – their limited point of view allows them to experience the event as you are, right now, in the moment. Short-snippet storytelling is an extremely distilled way to share your perspective on something, making it a very relatable and engaging way to connect with your audience.

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A#1 Storytelling Blog Post

Real Canadian Story

Wenstob Timber Resources Team

I recently binge watched Season 1 of “Big Timber”. The series is produced on the Canadian History channel and featured on Netflix. It’s the story of the Wenstob Family from Wenstob Timber Resources which is the last independently owned sawmill on Vancouver Island. The family business is headquartered in Sooke, BC. This engaging series depicts the universal theme of the heroic individual leading his team through immense obstacles that they continually overcome. The audience is drawn into the emotions of real-world experiences as the team pushes their human and equipment limitations to the limit to get dangerous jobs done.  

This Story Has Spine

The story spine is evident. Each episode has clear structure and purpose. Meet Ken Wenstob, logger, and sawmill owner, who is a larger than life opinionated force to be reckoned with. Every day his sawmill produces the best possible quality lumber from timber he and his team harvest from his claim that is far away up Vancouver Island on a mountain. In each episode, Ken the protagonist, is seriously challenged by an unforeseen antagonist. His team must keep the logs coming down the mountain, so that Wenstob sawmill survives. Every episode is a nail biter.  

Ken Wenstob on the Mountain Claim

The challenges are so amazing the viewer must watch just to see how there can possibly be a solution.  Ken and his family struggle against a wide range of antagonists including:

  • changing seasons
  • mountain roads
  • bridge failures
  • equipment failures
  • local regulations
  • big competitors
  • staff turnover

The episodes are simple and focused. We want Ken, the main character, to succeed. It’s admirable what he chooses to do and amazing that he always succeeds! Ken is driven by fear of his business not surviving if he does not find or create solutions to get 200 loads of logs out of their logging claim before winter comes and their claim expires. But, after they embark upon dangerous and often unimaginable solutions, Ken and his team always experience success or partial resolutions that keep them moving forward with new routines and solutions.  

At the end of Season 1, the team achieves 220 loads of logs or 10% more than the required goal for the winter. There is a team celebration lunch on the mountainside. Although it was a very challenging year, Ken announces he has purchased another claim for the next year.  

Wenstob Timber Resources Equipment at Work at the Claim

Powerful Visuals

The “Big Timber” story breathes strong storytelling principles, is inherently visual, and is best suited for a visual digital medium. In addition to enjoying the interactions of the Wenstob team, I am continuously drawn in by the spectacular landscape colors, pictures, and movements of the immense equipment in the forests.  The visuals of logging equipment and the operations team cutting the giant trees on the mountains are breath-taking.

According to Ashley Fell, science confirms we process visuals 60,000 times faster in the brain than text. Story visuals from these episodes kept popping into my mind the next few days after I viewed them. This series really connected with my heart. I found it so interesting I could not stop watching; it instructed me about the disappearing entrepreneurial lifestyle around logging on Vancouver Island; I became very involved with the characters’ stories; and I was truly inspired by the courage of Ken, the protagonist.

I am ready and waiting for Season 2! This amazing story of one person’s undefeatable will and leadership must continue to be told.

Ken Webstob at the Mountain Claim

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Groceries & Gossip

2020: The Year of Boredom

When the pandemic first began in March, a lot of us took up new hobbies, binge watched everything worth watching on Netflix, and purged our closets. There were even check-lists coming out with “What to Do in Isolation

However, as weeks turned into months and fall greeted us… Boredom set in quickly. The excitement of learning how to bake, sculpt clay, and colour coordinate a closet has faded. Here I have compiled a short list of the things that I currently find entertaining:

  • Going to work
  • Dr’s office visits
  • Buying new socks
  • Looking at photos of me having fun
  • Sorting my PJ drawer
  • My drive to work
  • Watching my dog sleep
  • Watching my cat sleep
  • And, you guessed it! Sleeping.

“Find Joy in The Little Things”

One common thing I hear people saying to me is “my biggest adventure is going to get groceries

Well, personally, it is still a task I do not enjoy. But that got me thinking, is there entertainment to be found while buying my monthly supplies? Are there elements I’m not seeing while I’m there?


In my twitter thread, you will become a “fly on the wall” as I set out to change the way we all see grocery shopping, forever.

You’ll find yourself asking:

  • Would I rather be watched, or watch?
  • Will my relationship survive 2020?
  • Should I drink before ubering to Costco?
  • Why can’t everyone wear their masks properly?
  • What is MY favourite cheese?

I hope you all enjoy where my strange mind takes me during these equally strange times. Please note, this story is 100% fictional and made purely for fun, suspense and to demonstrate how a good story can be told on twitter.

If you’ve enjoyed the read, I’d love it if you follow me here, as well on my twitter. Now, with much delay, here is the link to my original thread:

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